FAQ
1. How do I book a coach for my group?
To book a coach, simply fill out our online booking form or contact our customer service team directly. We'll ask for details like your destination, number of passengers, and travel dates, then provide a customized quote.
2. What areas do you serve?
We operate across the Lower Mainland and Fraser Valley, with services extending to other parts of British Columbia and beyond. For specific routes or long-distance requests, feel free to contact us for more information.
3. Can I make changes to my booking?
Yes, you can modify your booking based on availability. Please notify us as soon as possible to accommodate any changes regarding the number of passengers, travel dates, or services required.
4. What amenities are available on your coaches?
Our coaches offer a range of amenities, including Wi-Fi, air conditioning, reclining seats, and onboard restrooms. Additional features like power outlets and luggage handling are available upon request.
5. Do you provide services for special events?
Yes, we provide coach services for a variety of events, including weddings, corporate outings, school trips, and more. Contact us with your event details, and we'll help tailor the service to meet your needs.
6. Are your coaches accessible for passengers with disabilities?
We offer coaches with accessibility features upon request. Please inform us during the booking process so we can ensure the appropriate accommodations are available for your trip.
7. What is your cancellation policy?
Our cancellation policy varies depending on the type of booking. For standard bookings, cancellations made 7 days prior to the departure date are eligible for a full refund. For more details, please refer to our terms and conditions.
8. How can I get a quote for my trip?
To get a quote, you can fill out our quote request form online or contact our office. Provide details such as your destination, number of passengers, and any additional services you may need, and we'll provide a personalized quote.
9. Do you offer discounts for large groups or multiple bookings?
Yes, we offer discounts for large group bookings and recurring services. Please contact us directly to discuss options for special rates based on your specific needs.
10. What safety measures are in place on your coaches?
Safety is our top priority. Our coaches are regularly inspected and maintained, and all drivers are fully trained and licensed. We also comply with all health and safety regulations, ensuring a safe and comfortable journey for all passengers.
To book a coach, simply fill out our online booking form or contact our customer service team directly. We'll ask for details like your destination, number of passengers, and travel dates, then provide a customized quote.
2. What areas do you serve?
We operate across the Lower Mainland and Fraser Valley, with services extending to other parts of British Columbia and beyond. For specific routes or long-distance requests, feel free to contact us for more information.
3. Can I make changes to my booking?
Yes, you can modify your booking based on availability. Please notify us as soon as possible to accommodate any changes regarding the number of passengers, travel dates, or services required.
4. What amenities are available on your coaches?
Our coaches offer a range of amenities, including Wi-Fi, air conditioning, reclining seats, and onboard restrooms. Additional features like power outlets and luggage handling are available upon request.
5. Do you provide services for special events?
Yes, we provide coach services for a variety of events, including weddings, corporate outings, school trips, and more. Contact us with your event details, and we'll help tailor the service to meet your needs.
6. Are your coaches accessible for passengers with disabilities?
We offer coaches with accessibility features upon request. Please inform us during the booking process so we can ensure the appropriate accommodations are available for your trip.
7. What is your cancellation policy?
Our cancellation policy varies depending on the type of booking. For standard bookings, cancellations made 7 days prior to the departure date are eligible for a full refund. For more details, please refer to our terms and conditions.
8. How can I get a quote for my trip?
To get a quote, you can fill out our quote request form online or contact our office. Provide details such as your destination, number of passengers, and any additional services you may need, and we'll provide a personalized quote.
9. Do you offer discounts for large groups or multiple bookings?
Yes, we offer discounts for large group bookings and recurring services. Please contact us directly to discuss options for special rates based on your specific needs.
10. What safety measures are in place on your coaches?
Safety is our top priority. Our coaches are regularly inspected and maintained, and all drivers are fully trained and licensed. We also comply with all health and safety regulations, ensuring a safe and comfortable journey for all passengers.